Task Report

1. What is a Task KPI?

Task KPIs are reports that provide detailed statistics and evaluations of the performance and outcomes of employees' tasks within departments.

• Work Status Count: Tasks categorized by status—completed, in progress, delayed, canceled, etc.

• Work Evaluation Ratings: The number of tasks rated with 1 to 5 stars, along with the average rating.

• Workload Statistics: Reports on the distribution of workload among employees.

2. Task KPI Permissions

To access Task KPI reports in the system, users must be granted appropriate permissions for the Task KPI Statistics feature.

• Access: View the task statistics related to your own performance.

• View All: View all task KPI statistics across the system.

• Department Heads: Can view the Task KPIs of employees in their department by default.

3. Task KPI Overview

(1) Filter Selection

Select the department or project you want to analyze.

(2) Time Period Selection

Choose a time range: monthly, quarterly, yearly, or a custom range.

(3) Employee Task Statistics

Displays a table of task performance across different employees and departments.

4. Task Status Statistics

(1) Task Count

Shows the total number of tasks handled by employees within the selected month, including canceled tasks.

(2) Total Work Hours (h)

Displays the total hours of tasks confirmed as completed during the month. The system rounds the figure, but users can click to view detailed times and download data.

(3) Rating

Tasks are rated using a 1–5 star system. By default, completed tasks are rated 2 stars. Any task participant can rate a task, and the system records the most recent rating.

(4) Average Rating

Average rating of completed tasks. Formula: Average Rating = Total Stars Rated / Total Completed Tasks

(5) Late Completion

Number of tasks completed after their scheduled end time.

(6) Delayed Tasks

Tasks that are currently overdue based on their scheduled end time.

(7) In Progress

Tasks that are currently being worked on.

(8) Awaiting Confirmation

Tasks that are pending confirmation of completion.

(9) Canceled

Number of tasks that have been canceled.

5. Workload Statistics

This table summarizes the number of tasks assigned and completed by each employee during the month.

• DK (Planned Work): Tasks assigned to the employee during the selected time period.

• HT (Completed Work): Tasks marked as completed from the assigned list.

Average Task Completion Rate

Formula: Total number of tasks completed by employees (excluding canceled tasks) / Number of employees