> For the complete documentation index, see [llms.txt](https://helpdesk.getfly.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.getfly.vn/readme/support-channels.md).

# SUPPORT CHANNELS

To ensure the best possible experience during your use of the platform, Getfly CRM offers multiple support channels as follows:

* **User Guide Documentation:** <https://helpdesk6.getfly.vn>
* **Support Ticket System:** <https://1.getfly.vn/c3s>
* **Customer Support Hotline:**
  * Hanoi: 024.6262.7662 (ext. 1)
  * Ho Chi Minh City: 028.6285.6395 (ext. 1)
* **Getfly CRM Academy (Video Tutorials):** <https://www.youtube.com/@hocviengetflycrm>
* **Facebook Support Page:** <https://www.facebook.com/getflyhelp>
* **Zalo Support Channel:** <https://zalo.me/1353698433294121015>
* **Feature Suggestions & Feedback:** <https://1.getfly.vn/c3s>

**Head Office – Hanoi:**\
7th Floor, Hoa Cuong Building, No.18, Alley 11, Thai Ha Street, Dong Da District, Hanoi

**Branch Office – Ho Chi Minh City:**\
43D/9 Ho Van Hue Street, Ward 9, Phu Nhuan District, Ho Chi Minh City