# USER GUIDE DOCUMENTATION

**Getfly CRM – A Comprehensive Customer Relationship Management Solution**

Getfly CRM is an all-in-one customer relationship management platform designed to optimize customer care and streamline interactions across Marketing, Sales, and Customer Service departments. By centralizing key business functions on a single platform, Getfly CRM enhances operational efficiency and improves the overall customer experience

## 1. Introduction

This documentation page is designed to provide essential information to help you navigate and use Getfly CRM more effectively and efficiently.

## 2. Structure of the Documentation

The content is organized into clearly defined sections, with each article corresponding to a specific feature or functionality within the Getfly platform.

<figure><img src="https://2712020309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcl4Z1yP8xwcdM5WLVcIj%2Fuploads%2FtCRFFNaRI8YSgnxWqDLR%2Fimage.png?alt=media&#x26;token=894c7885-4307-4026-8903-b76eb167eea8" alt=""><figcaption></figcaption></figure>

## 3. How to Search for Articles

Each user guide in this documentation is written specifically for an individual feature available in Getfly CRM.

Therefore, you can refer to the feature name listed in the menu, and search for the corresponding keyword within the documentation to quickly locate related articles.

<figure><img src="https://2712020309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcl4Z1yP8xwcdM5WLVcIj%2Fuploads%2F7b8r4ujOqshRDjYAo5in%2Fimage.png?alt=media&#x26;token=03812ba1-fbf1-4421-82f3-060165f76abf" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.getfly.vn/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.