> For the complete documentation index, see [llms.txt](https://helpdesk.getfly.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.getfly.vn/app/user-guide/settings/user-management.md).
# User Management
User Management is a key feature in Getfly CRM, allowing administrators /to create, edit, delete, and assign permissions to user accounts within the system.
## 1. Adding a New User
To add a new user account, follow these steps:
Open the Getfly App → go to the Extended Tab → select Settings → choose User Management → tap Add New.
The Add User interface includes four steps:
**Step 1:** Personal Information Enter the user's personal details.
**Step 2:** Password Set a password for the new account.
**Step 3:** Permissions Assign the appropriate user roles and access permissions.
**Step 4:** Extension Assign a phone extension (if applicable).
After completing all steps, tap Update. A confirmation message will appear indicating that the user was successfully added.
## 2. Managing Users
The User Management screen displays all accounts within the system, along with the following details:
* Account Name
* Department
* Email Address
* Permission Group
* Extension (if any)
You can easily search and filter users by: Full name, Department, Status (Active or Deleted)
On the user’s profile screen, you can also initiate a call or start a direct chat with the selected user.
## 3. Editing a User
To edit a user's information, tap the three-dot icon next to the user's name → select Edit User.
## 4. Deleting a User
To delete a user, tap the three-dot icon next to the user's name → select Delete User.
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