# Amazon SES Email

**How to Integrate Amazon SES Email with Getfly CRM**

To integrate your Amazon SES email account with the Getfly system, please follow the steps below:

## 1. **Obtain Amazon SES Integration Information**

### 1.1 Verify an Email Address

Visit <https://us-east-1.console.aws.amazon.com> and log in to your Amazon account

In the search bar, enter SES and select Amazon Simple Email Service

<figure><img src="/files/larUVgx15GPr1gezXPgV" alt=""><figcaption></figcaption></figure>

Click on Identities. You will see a list of verified domains and email addresses

If no verified email is listed, click Create identity to verify an email address\
(Note: At least one verified email is required; domain verification is optional)

<figure><img src="/files/kTNq7dZiTnpcr7Zv9dP2" alt=""><figcaption></figcaption></figure>

Select Email address, enter the email you want to verify, and click Create identity

<figure><img src="/files/17W0NG6hcset9Rm421yn" alt=""><figcaption></figcaption></figure>

Amazon will send a verification email to that address. Click the link inside to complete verification

<figure><img src="/files/lMkOH173IWuhM1bImryA" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/CWUsbtOjZ8K3JtiaxcFu" alt=""><figcaption></figcaption></figure>

Once verified, your email will appear with a green checkmark in the Identities list

<figure><img src="/files/VDII4spVqN6aIXsQ1miM" alt=""><figcaption></figcaption></figure>

### 1.2 **Retrieve SMTP Server Address and Port**&#x20;

In SMTP Settings, note the SMTP endpoint and Port number

<figure><img src="/files/eq2UmRjI5oCJMy4O8slB" alt=""><figcaption></figcaption></figure>

If using SSL, prepend ssl:// to the SMTP server address

For example: ssl://email-smtp.us-east-1.amazonaws.com

Port: 465 for SSL

**1.3. Create SMTP Credentials**\
In the SMTP Settings section, click Create SMTP credentials

<figure><img src="/files/2SylLkvkV48AISU6oYVZ" alt=""><figcaption></figcaption></figure>

Click Create user

<figure><img src="/files/rzqO7lLP1e9WdoK7TRhC" alt=""><figcaption></figcaption></figure>

You will receive the following configuration details:

SMTP Username: Email account username

SMTP Password: Email account password

<figure><img src="/files/xpyBowyGFeWnQp3cltXg" alt=""><figcaption></figcaption></figure>

## 2. Configure Email in Getfly CRM

\
After retrieving the necessary details from Amazon SES:

Log in to your Getfly CRM system

Navigate to Settings → Integration → Email Marketing Integration → Connect to Amazon

<figure><img src="/files/xdiAE46WRV0lTVgRAswV" alt=""><figcaption></figcaption></figure>

Fill in the configuration form with the following information:

<figure><img src="/files/T1l7ydXoeZ1zNfXQIzjU" alt=""><figcaption></figcaption></figure>

Sender email display: Enter the email address that was verified in Step 1.1

Sender email address: Enter the SMTP Username from Step 1.3

SMTP Address: Enter the SMTP server address from Step 1.2

Sender name display: Your company or brand name (e.g., GETFLY)

Password: Enter the SMTP Password from Step 1.3

Encryption Method:

Select TLS if using email-smtp.us-east-1.amazonaws.com

Select SSL if using ssl://email-smtp.us-east-1.amazonaws.com

Port Number: Use the port from Step 1.2 (e.g., 465 for SSL)

Click Save Configuration, then use the Sender Email Address to test the email connection.\
Note: Amazon SES only allows test emails to be sent to the same email address used for sending.

<figure><img src="/files/yJhPO87GiuZtFkBaLYGB" alt=""><figcaption></figcaption></figure>

If successful, the system will display: "Email sent successfully. Please check your inbox."

<figure><img src="/files/RwpOb0JeHRqZrXeCmSvi" alt=""><figcaption></figcaption></figure>

Important Notes:\
If integration fails, carefully review and recheck all configuration details

By default, new Amazon SES accounts operate in sandbox mode. You must request production access before sending real emails. Follow the official guide here:\
<https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html>

To allow employees to send emails using their personal addresses, those email addresses must also be verified on Amazon SES

Adding a Visa card to your Amazon account is not required for configuration, but not doing so will limit the number of emails you can send

Domain verification is optional and not required for email integration


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.getfly.vn/web-version/integrations/email/amazon-ses-email.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
