# Questions about Software Integration

## Question 1: Does Getfly support integration with LadiFlow? 

Yes. LadiFlow is currently integrated with Getfly CRM to automatically sync customer and order data from Getfly into LadiFlow.

1. **Integration Instructions:**

* On LadiFlow Interface:

Search and select the Getfly app.

Click Add Integration.

<figure><img src="/files/virbCb776tRsub8l0kTf" alt=""><figcaption></figcaption></figure>

* On Getfly CRM (in a new browser tab):

Log into your Getfly account.

Go to Settings → Integration → Other Software Integrations → Select Getfly.

Click Create New, then copy the API Key.

<figure><img src="/files/XHXWcwJzDtciDWOPafhd" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/MtSITrSzfVR9yovLCXgH" alt=""><figcaption></figcaption></figure>

2. **Back to LadiFlow:**

* API Key: Paste the API Key copied from Getfly.
* API URL: Your Getfly CRM domain (e.g., <https://yourcompany.getflycrm.com>).
* Enter a name for the integration.
* Copy the Webhook URL and click Save Integration.

3. **On Getfly:**

* Go to Settings → Integration → Webhook Integration.
* Paste the Webhook URL into the Callback URL field.

  <div align="left"><figure><img src="/files/JLM4aHVFbPQuG2GzyjrN" alt=""><figcaption></figcaption></figure></div>

4. **On LadiFlow:**

* Go to Settings → Integration → Copy the API Key.

5. **Back to Getfly:**

Paste the API Key from LadiFlow into the Secret Key field → Click Update.

<figure><img src="/files/WBbvZFTOhmcuoBRt3FQZ" alt=""><figcaption></figcaption></figure>

**Note:**\
Once integration is complete, all newly created customers, orders, and paid orders in Getfly will automatically sync to LadiFlow.\
Ensure that custom fields in Getfly also exist in LadiFlow for proper synchronization

## Question 2: Does Getfly support integration with electronic payment gateways?&#x20;

Currently, Getfly does not support direct integration with e-payment gateways.\
However, Getfly provides an open API that allows developers to build custom integrations and sync payment data into the system.\
Refer to the Getfly API documentation: <https://developer.getfly.vn/docs/6.0/intro&#x20>;

## Question 3: Does Getfly support integration with Zalo Mini App?&#x20;

Not at the moment.\
However, users can leverage the Getfly API to build custom integrations with Zalo Mini App and sync data into Getfly CRM.

API documentation: <https://developer.getfly.vn/docs/6.0/intro>

## Question 4: Which chatbot platforms are supported by Getfly?

Currently, Getfly supports integration with Fchat and Subiz.

## Question 5: Can Getfly integrate with MISA accounting software?&#x20;

Getfly does not support direct integration with MISA.\
However, integration is possible through Getfly’s API, allowing synchronization of data such as customers and orders.

API documentation: <https://developer.getfly.vn/docs/6.0/intro>

## Question 6: Is there a fee for email and SMS integration in Getfly?&#x20;

Getfly does not charge for enabling email or SMS integration.\
However, messaging costs are billed separately by the third-party email/SMS service provider you choose, based on their pricing and your usage.

## Question 7: Does Getfly integrate with Google Sheets?&#x20;

Yes, Getfly currently supports direct integration with Google Sheets.

## Question 8: Can Getfly integrate with GetResponse?&#x20;

Getfly does not currently support integration with GetResponse.

## Question 9: Does Getfly support integration with Mobiwork DMS?&#x20;

There is no direct integration with Mobiwork DMS at this time.\
However, users can build their own connection using the provided API. Once integrated, data will automatically sync to Getfly CRM for easier and more effective order management.

API documentation: <https://developer.getfly.vn/docs/6.0/intro&#x20>;

## Question 10: Does Getfly integrate with Smile PMS hotel management software?

Currently, there is no direct integration with Smile PMS.\
However, users can utilize the API to develop a custom connection and enable automatic data synchronization into Getfly CRM.

API documentation: <https://developer.getfly.vn/docs/6.0/intro&#x20>;

## Question 11: How to disconnect KiotViet from Getfly CRM?&#x20;

To disconnect Getfly from KiotViet:

Step 1: Go to Settings → Integration → Other Software Integrations → Select KiotViet Connection.&#x20;

<figure><img src="/files/0rU5nV81WNqVqzWZlWGz" alt=""><figcaption></figcaption></figure>

Step 2: Click Disconnect. The connection between Getfly and KiotViet will be terminated.

<figure><img src="/files/kbPQEnYZUxARxCYEAKHY" alt=""><figcaption></figcaption></figure>

Notes:

Once disconnected, customer and order data from KiotViet will no longer sync to Getfly.

Reconnecting later will resume data syncing from that point onward.

Getfly does not store disconnection history from KiotViet.


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