# SIGN-UP / LOGIN GUIDE

## 1. How to Register a Getfly CRM Account

To create your Getfly CRM account, follow these steps:

**Step 1:** Select your language Open the Getfly CRM mobile app → Choose your preferred language → Tap "Continue".

<figure><img src="/files/EKoVKQw1EVkzTx94h2fn" alt=""><figcaption></figcaption></figure>

**Step 2:** Set Up Your CRM System Enter the system administrator’s information, including:

Full Name

Email Address

Phone Number

<figure><img src="/files/jNW4SpJZxNs7JZUjpJWf" alt=""><figcaption></figcaption></figure>

**Step 3:** Verify your phone number An OTP (One-Time Password) will be sent to the phone number you provided. Enter the code and tap "Continue".

<figure><img src="/files/WU5Mc78c9qe2IDkThWHM" alt=""><figcaption></figcaption></figure>

**Step 4:** Create Login Credentials Once your OTP is verified, you’ll be prompted to set your login details:

Username

Password

<figure><img src="/files/KsF35r6V5kUnjndQIDJz" alt=""><figcaption></figcaption></figure>

Note: Your password must be at least 8 characters and include at least one special character.

**Step 5:** Enter Company Information Fill in your company details:

Company Name

Logo (optional)

Industry

Number of Employees

<figure><img src="/files/d9bqwMDQ1R911H8MWNxV" alt=""><figcaption></figcaption></figure>

**Step 6:** Set your company domain Enter your preferred domain name to complete your system setup on Getfly CRM.

<figure><img src="/files/Z5pcHYduIeQ0GTth7CEr" alt=""><figcaption></figcaption></figure>

## 2. How to Log In

### 2.1 Log in with Username and Password

To log into the Getfly CRM app, enter:

(1) Domain URL

(2) Username

(3) Password

<figure><img src="/files/eDJZvlgc0VhLXIxhyARI" alt=""><figcaption></figcaption></figure>

### 2.2 Log in with Face ID

To enable Face ID login:

Tap your Avatar → Login Settings → Enable Face ID Login.

<figure><img src="/files/mWT5QC07To4CkWRxaBtH" alt=""><figcaption></figcaption></figure>

Once activated, you can simply tap the Face ID icon on the login screen to sign in.

<figure><img src="/files/LNaVrKTys0740I2B0jZ0" alt=""><figcaption></figcaption></figure>

Note: Face ID login is only available on iOS devices that support Face ID.

## 3. **Step-by-Step Instructions**

Please follow the detailed steps below:

### 3.1 **Select Interface Language**

In the top right corner, next to the “Đăng nhập” (Login) title, you will see a flag icon with the default language set to **VIE (Vietnamese)**.

Click on this icon and select **English** to switch the interface language.

<figure><img src="/files/TrgyUhglvjsOFy1wuEgw" alt=""><figcaption></figcaption></figure>

### 3.2 **Enter Login Information**

* **Access Domain**: Enter the domain of your Getfly CRM system (e.g., `https://demo.getflycrm.com`).
* **Username**: Enter your account's username.
* **Password**: Enter your account password.
* *(Optional)* Check the **"Remember password"** box if you want to save your login credentials for future use.

<figure><img src="/files/UJHyWxu7SkAXFIkgUBKn" alt=""><figcaption></figcaption></figure>

### 3.3 **Log into the System**

Click the **“Login”** button to access the system.

✅ Once logged in successfully, you will enter the Getfly CRM system with the **English language interface**.


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