> For the complete documentation index, see [llms.txt](https://helpdesk.getfly.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.getfly.vn/web-version/markdown.md).

# Basic Features

- [Customer Management](https://helpdesk.getfly.vn/web-version/markdown/customer-management.md)
- [Overview of Customer Management Module](https://helpdesk.getfly.vn/web-version/markdown/customer-management/overview-of-customer-management-module.md)
- [Creating and Managing Customers in Getfly CRM](https://helpdesk.getfly.vn/web-version/markdown/customer-management/creating-and-managing-customers-in-getfly-crm.md)
- [Tracking Customer Interaction History in Getfly CRM](https://helpdesk.getfly.vn/web-version/markdown/customer-management/tracking-customer-interaction-history-in-getfly-crm.md)
- [Sales Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management.md)
- [Product Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/product-management.md)
- [Quotation Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/quotation-management.md)
- [Contract Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/contract-management.md)
- [Order Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/order-management.md)
- [Sales Policy](https://helpdesk.getfly.vn/web-version/markdown/sales-management/sales-policy.md)
- [Pricing Policy Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/sales-policy/pricing-policy-management.md)
- [Gift Policy Management](https://helpdesk.getfly.vn/web-version/markdown/sales-management/sales-policy/gift-policy-management.md)
- [Point Accumulation Policy](https://helpdesk.getfly.vn/web-version/markdown/sales-management/sales-policy/point-accumulation-policy.md): Note: To use the Point Accumulation Policy, you must activate the Point Accumulation Module.Note: To use the Point Accumulation Policy, you must activate the Point Accumulation Module.
- [Marketing Tools](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools.md)
- [Marketing Automation](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/marketing-automation.md)
- [Campaigns](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/campaigns.md)
- [Opportunities](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/opportunities.md)
- [Email Marketing](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/email-marketing.md)
- [SMS Marketing](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/sms-marketing.md)
- [Landing Page](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/landing-page.md)
- [Optin Form](https://helpdesk.getfly.vn/web-version/markdown/marketing-tools/optin-form.md)
- [Task Management](https://helpdesk.getfly.vn/web-version/markdown/task-management.md)
- [Project Management](https://helpdesk.getfly.vn/web-version/markdown/task-management/project-management.md)
- [Task Management](https://helpdesk.getfly.vn/web-version/markdown/task-management/task-management.md)
- [Workflow Template](https://helpdesk.getfly.vn/web-version/markdown/task-management/workflow-template.md)
- [Key Performance Indicator](https://helpdesk.getfly.vn/web-version/markdown/key-performance-indicator.md)
- [Overview of KPI](https://helpdesk.getfly.vn/web-version/markdown/key-performance-indicator/overview-of-kpi.md)
- [Assigning KPI Targets](https://helpdesk.getfly.vn/web-version/markdown/key-performance-indicator/assigning-kpi-targets.md)
- [KPI G Version](https://helpdesk.getfly.vn/web-version/markdown/key-performance-indicator/kpi-g-version.md)
- [Reporting](https://helpdesk.getfly.vn/web-version/markdown/reporting.md)
- [Customer Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/customer-report.md)
- [Employee Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/employee-report.md)
- [Department KPI Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/department-kpi-report.md)
- [Product Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/product-report.md)
- [Campaign Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/campaign-report.md)
- [Task Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/task-report.md)
- [Optin Form Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/optin-form-report.md)
- [Affiliate Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/affiliate-report.md)
- [Telesales Report](https://helpdesk.getfly.vn/web-version/markdown/reporting/telesales-report.md)
- [Document Management](https://helpdesk.getfly.vn/web-version/markdown/document-management.md)